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A Workplace Accident That Cost RM4,000 — Even When He Was Not Operating the Machine

In 2019, one of my long-term clients was injured in a workplace accident — even though he was not the one operating the machine.

At the time, his subordinate was using a wood-cutting machine. Due to a machine malfunction, the cutting blade flew out and struck my client’s palm while he was nearby checking on the work progress.

The injury resulted in a deep wound of approximately 1–2 cm, and he required immediate treatment at a private hospital.

The Medical Cost vs Insurance Coverage

  • Private hospital medical bill: RM4,000++

  • Accidental Medical Expense limit: RM3,000

  • Amount paid under the policy: RM3,000

The accident insurance covered the maximum medical benefit under the policy, helping to significantly reduce the client’s out-of-pocket expenses.

I assisted the client throughout the claim process and ensured the claim was paid according to the policy terms.

Why This Case Matters

This case is a reminder that accidents are not limited to the person operating the machine.

Even managers, supervisors, or business owners — those who are simply nearby or checking on operations — can be injured due to:

  • Machine malfunction

  • Human error

  • Unpredictable circumstances

Being careful is important, but not all accidents are within our control.

What Happened After the Claim?

After this incident:

  • The client increased his accident insurance coverage

  • He also introduced several friends to take up accident insurance

Real experiences often change how people view protection.

A Simple but Important Reminder

For Occupation Class 1 & 2, accident insurance can cost as little as:

RM110+ per year

A small annual premium can make a meaningful difference when unexpected accidents happen — especially when private medical treatment is involved.